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Order Confirmation
Terms and Conditions
Device Terms and Conditions Cash on delivery
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • If there is any defect in the device affects the performance of the machine or was not in conformity with the specifications within 14 days of the date of purchase will you change your device to another new one with all accessories in its original state and continued availability of the original purchase invoice from one of the branches of Orange.
  • Customer's signature on the shipment policy.
Credit card
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Orange shall not be held liable by whatever mean or under any circumstance for any fraudulent activities or faulty transactions that may occur on your credit card or your bank account balance(s) .
  • If there is any defect in the device affects the performance of the machine or was not in conformity with the specifications within 14 days of the date of purchase will you change your device to another new one with all Accessories With its original state and continued availability of the original purchase invoice from one of the branches of Orange.
  • Buyer's name should be identical to the credit card holder name .
  • At time of delivery the following should be ready to hand over:
    A two-sided image of the national ID card with A signed statement that this is an identical copy .
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy.
Postpaid Terms and Conditions Cash on delivery
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Delivery will be personal .
  • At delivery the following should be ready:
    A two-sided image of the national ID card with a signed statement that this is an identical copy.
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy .
Credit card
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Orange shall not be held liable by whatever mean or under any circumstance for any fraudulent activities or faulty transactions that may occur on your credit card or your bank account balance(s) Buyer's name should be identical to the credit card holder name .
  • At time of delivery the following should be ready to hand over:
    A two-sided image of the national ID card with A signed statement that this is an identical copy .
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy.
Prepaid Terms and Conditions Cash on delivery
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Delivery will be personal .
  • At delivery the following should be ready:
    A two-sided image of the national ID card with a signed statement that this is an identical copy .
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy .
Credit card
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Orange shall not be held liable by whatever mean or under any circumstance for any fraudulent activities or faulty transactions that may occur on your credit card or your bank account balance(s) .
  • Buyer's name should be identical to the credit card holder name .
  • At time of delivery the following should be ready to hand over:
    A two-sided image of the national ID card with A signed statement that this is an identical copy
    Bill invoice (electric - gas - water) in the name of the client or the client's father Customer's signature on the shipment policy
Control Terms and Conditions Cash on delivery
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Delivery will be personal .
  • At delivery the following should be ready:
    A two-sided image of the national ID card with a signed statement that this is an identical copy .
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy.
Credit card
  • Orders are processed within Orange working hours from Sunday to Thursday 9:00 AM to 5:00 PM, save for public holidays and business breaks as recognized by Orange .
  • Orange shall not be held liable by whatever mean or under any circumstance for any fraudulent activities or faulty transactions that may occur on your credit card or your bank account balance(s) .
  • Buyer's name should be identical to the credit card holder name .
  • At time of delivery the following should be ready to hand over:
    A two-sided image of the national ID card with A signed statement that this is an identical copy
    Bill invoice (electric - gas - water) in the name of the client or the client's father .
  • Customer's signature on the shipment policy.

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